The mission of the U.S. Digital Service is to deliver better government services to the American people through technology and design.
To fulfill this mission, we focus on:
Transforming critical servicesWe’re dedicated to measurably improving our nation’s most important public-facing services. We help to manage technology projects relying on (1) a user-centered design framework to prioritize user needs; and (2) modern software development practices to enable iterative development and the ability to rapidly respond to change and feedback.
Rethinking how the government buys digital servicesWe work to modernize procurement processes and practices for the digital era. Just as they do today, skilled contractors will continue to deliver the majority of the government’s digital services.
Expanding the use of common platforms, services, and toolsWe partner with agencies to identify and implement shared tools and services to address common technical issues and usability challenges across the government.
Bringing top technical talent into public serviceIn support of these goals, we recruit top technologists for term-limited tours of duty with the Federal government. We hope to encourage a tradition of public service in the technology industry that will support the ongoing improvement of government digital services.