We’re solving big problems
Millions of people use Federal Government services every day. Veterans apply for health care. Immigrants apply for naturalization. Too often, outdated tools and complex systems make these interactions cumbersome and frustrating.
To improve these services, USDS hires top technologists into term-limited ‘tours of civic service.’ By working alongside civil servants, they help build better tools for the people.
Shipping code, delivering services
Our small, highly empowered teams use their expertise to develop human-centered solutions to the Federal Government’s most pressing technical challenges. Explore a few of our projects.
Eight million lines of COBOL and 2.5 million lines of assembly running on 15 mainframes. Four percent of the entire American economy is fueled by Medicare payments and 57 million people depend on it for their healthcare.
A customized, plain language tool gives Veterans step-by-step guidance for submitting a strong application to upgrade their discharge status.
We worked with CMS to build an API that enables beneficiaries with different needs to grant access to developers that can help them monitor for drug conflicts, refill prescriptions, and track progress towards desired healthcare outcomes.
The Quality Payment Program API makes it easy for clinicians to submit quality metrics to CMS and for the government to review and return feedback promptly, which leads to greater health outcomes for patients and a more positive experience with value-based care for providers.
By the people, for the people
Every person, from all walks of life, interacts with their government. We hire technologists from diverse backgrounds to improve the services that millions rely on. Meet a few staff members who have signed on for tours of civic service.
“Everyone is here because they care about people and they want to change things for the better. They're not just coming for a paycheck and that makes a huge difference in the work environment.”
“I am intrigued to see what will be able to engage me and feel as impactful as my time here!”
“I think that President Obama instilled in all of his staff the sense to do what is right, not always what is easy.”
“USDS’ value is in delivery and building capacity. We’re able to work on projects to take an idea to implementation, and guide teams on best practices for how to continue this momentum even after we’re gone.”
“Serving a tour of duty with USDS is not only good for the country but also a great opportunity for you as a technologist.”
“I’ve been involved with so many things I am proud of, but probably the most meaningful contribution is making the civil service stronger.”
“Making sure we can improve, design, and iterate on a printed piece of paper, while explaining policy in a more human-centered way was a challenge I wasn’t expecting.”
USDS in the news
- This little-known program has played a central role in the U.S. government's coronavirus response
- Feds come hunting tech talent in Silicon Valley
- Matt Cutts on solving big problems with lean solutions at the U.S. Digital Service
- How tech workers in the government could make everyone’s life easier: ‘Get rid of the paper’
- How a Star Wars Crab Became a Federal Agency’s Twitter Avatar
- This simple technological fix helped veterans get health benefits
- Uncle Sam wants you to join the United States Digital Service
- U.S. Digital Service, Obama’s White House ‘startup,’ finding its way under Trump
- Tech-starved government seeks industry’s best, brightest
We are a community
When you join USDS you become part of a vibrant, supportive group of humans. Check out our social media channels to see more USDS moments.